MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.8/5
4.8/5
Independent Service Rating based on 227 verified reviews
Read all reviews
Independent Service Rating based on 227 verified reviews
Customer rating:
"Natalia Szarafinska was fantastic and really helped me find the holiday that I wanted. She was patient, helping us with various options over a few days and made the whole process easy and pain free! Thank you very much- we are all now very excited!"
Thank you for the great feedback! it’s great to know you are happy with Natalia's service. We hope you have a magical time!
Customer rating:
"Very helpful and knowledgeable staff, booking was quick and easy."
Thank you for the great feedback! it’s great to know our staff have made a positive impression.We hope you have a magical time!
Customer rating:
"Upon reaching out via email Natalia responded very quickly requesting specific details and followed up with two quotes for 2 travel dates within 24hours. A further couple of quotes were received, considering options for DLP with and without flights and transfers. The best service I have received via email..."
Thank you so much for your thoughtful review! We’re delighted to hear that our agents quick responses and services met your expectations. Catering to your needs is always our priority, and it’s great to know we succeeded. If there’s anything we can assist you with, feel free to reach out anytime. We truly appreciate your feedback
Customer rating:
"What an amazing service our hoilday was book so easily with magic break.. fantastic customer service would recommend"
Thank you for the kind words! Such great feedback!
Customer rating:
"Very helpful and everything in once place, used magic breaks before"
We're thrilled to hear you have booked with us previously. Please do bear us in mind for all your future magical holidays!
Customer rating:
"Amy helped me out with a Disneyland Paris package, she was very helpful and gave me a lot of great advice for my upcoming trip.
This is my second trip booked via Amy."
This is my second trip booked via Amy."
That's great to hear, thank you for taking the time to share your feedback with us.
Customer rating:
"Communication very good
Easy to book
Helpful service"
Easy to book
Helpful service"
Thank you for sharing your thoughts on your recent booking experience with our team.
Customer rating:
"Magic breaks has so far been amazing,
I have met a lovely lady who is truly fantastic.. and has helped me with everything I have had questions about. Her name is krista and I give her 100% recommendation."
I have met a lovely lady who is truly fantastic.. and has helped me with everything I have had questions about. Her name is krista and I give her 100% recommendation."
Thank you for taking the time to share your recent experience when booking with MagicBreaks. Our records show that you booked with Krista, we will pass on your kind comments. We wish you a magical holiday.
Customer rating:
"Simply amazing"
That's great to hear! Thanks for taking the time to share your experience!
Customer rating:
"Emma was mega helpful, talking me through all the different options to find the right one for me, was about ensuring we had the right vacation rather than trying to upsell / get me to spend more money."
We're so pleased to hear your feedback and will pass on your kind words to Emma. We wish you a magical holiday!
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